Refund policy
At Bezika, ensuring a seamless shopping experience for our valued customers is our top priority. Please carefully review our Return and Refund Policy for a hassle-free return process.
- Time Frame
Products can be returned within 15 days from the date of receipt.
- Proof of Purchase
A receipt is required for all returns.
- Condition of the Product
Products must be unused and remain in their original packaging.
- Refund Method
The refund amount will be credited to the same payment method that was utilized for the purchase.
- Exemptions
The standard return policy does not apply to products acquired during sales events.
- Return Shipping
Return shipping costs will be deducted from the refund amount.
*Shipping costs are non-refundable.
- Customer Responsibilities
To initiate a return, customers are required to contact us either through the contact form on our website or via Whatsapp.
- Dispute Resolution
All disputes related to returns and refunds will be resolved in accordance with Saudi law.
- Warranty Information
No warranties are offered on our products.
- Changes to the Policy
Bezika reserves the right to modify the refund policy at any time. Any alterations will be posted on our website.
- Legal Compliance
This policy is governed by Saudi law.
Your trust is of utmost importance to us, and we are committed to providing exceptional service. Should you have any inquiries or require assistance with a return, please do not hesitate to reach out to our customer support team.
